Standard (In-Stock) Orders
- Returns are accepted within [X] days of delivery for eligible in-stock items
- Item must be unused, undamaged, and returned in its original packaging
- Contact us before shipping any item back so we can guide you through the process
Custom Orders
- Custom-made murtis are produced specifically to your requirements and are generally non-refundable once production begins
- Any changes must be requested before you approve the final design
- Damage-in-transit claims for custom orders follow the same process as our Shipping & Delivery policy
Refunds
Approved refunds are processed to the original payment method within [X] business days of receiving the returned item.
Need to Start a Return?
Contact us with your order number and reason for return, and we'll walk you through the next steps.